hacked personal computers from cyberspace hack this week - Microsoft Community

microsoft charging form giving support clean , fix personal computers affected cyberspace attach week

microsoft in general not charge support.

if referring ransom-ware attack week, microsoft not have been involved in cleanup. technicians working affected organisations worked through weekend restoring data backups.

for part, recovering these ransom-ware attacks involves:

1. wiping system, reinstalling , restoring data backup
2. paying ransom (not advised) , hoping hackers restore data
3. if older variant of ransom-ware, decrypt keys available europol
4. starting on scratch if have no data backup

have been affected malware attack, if so, seeing on screen . . .

Windows / Windows 10 / Security & privacy / PC