Updates invalidate password and locks out user - Microsoft Community


edge option "restart , update" when power up.  after updates completed, password sign wife's computer no longer worked.  the hint same password email account.  that password did not work.  when went reset password option, asked password recovery cd, supposedly created @ install time.  however, never saw requirement when previous microsoft update forced windows 7 edge.  

how can unlock wife's computer , reset password without cd?

moved insider

hi jack,

to better assist concern, may confirm if reset administrator account's password or user account?

looking forward response.



Windows / Windows 10 / Security & privacy / PC



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