Microsoft Live Agent installed 3rd Party software without my - Microsoft Community

opened live chat session live agent. trying copy of windows 10 activated. agent asked take control of pc, allowed. during remote session, agent went non-microsoft website, , proceed download utility without consent. application displayed product key windows. concerned non-microsoft website used download file pc. never asked, grabbing drink , came find chrome opened, , file downloading pc. find unacceptable behavior, , contact me explanation of behavior. thank you.

Windows / Windows 10 / Security & privacy / PC