Windows 10 stuck on black screen on boot - Microsoft Community


i ran ccleaner on computer clear unnecessary application files in conjunction ran software clear number of windows files well. right after doing notiiced computer behaving strangely. one, clicked on start see if show didnt. tried open text file wouldnt let me. 

i shut computer off , when boot it goes past initial screen, gets stuck on black screen spinning white dots , stays there. have tried rebooting doesnt help. ive tried entering f 12 , other f buttons run system recovery thing can enter bios holding esc. can run system recovery straight bios or how can resolve issue? 

clearly ive deleted vital windows 10 files. have asus rog strix gl502. virtually brand new. edit: deleted important graphics driver files well. have nvidia gtx 970m , intel i7. 

thanks. 

***post moved moderator appropriate forum category.***

hi johnny,

a black screen error screen displayed after encountering critical system error can cause system shut down. resolve issue, can refer link: troubleshoot black screen or blank screen errors. select error experiencing list show troubleshooting steps.

let know if have further concerns.



Windows / Windows 10 / Performance & system failures / PC



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