Solitaire Crash, Tablet mode, Taskbar hidden - Microsoft Community


equipment: hp x2 10t

os: windows 10 

steps reproduce: set "automatically hide taskbar in tablet mode".  in tablet mode start microsoft solitaire collection.  click spider.  solitaire blinks , disappears.  note other combinations work okay, e.g. tablet taskbar not hidden, desktop taskbar hidden.  starting solitaire in desktop mode taskbar hidden, changing tablet mode works okay.

event log entry: 

log name:      application
source:        windows error reporting
date:          5/24/2017 10:07:46 am
event id:      1001
task category: none
level:         information
keywords:      classic
user:          n/a
computer:      desktop-ias5q2p
description:
fault bucket 133481007008, type 5
event name: moappcrash
response: not available
cab id: 0

problem signature:
p1: microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe
p2: praid:app
p3: 1.0.0.0
p4: 58dcc124
p5: sharedlibrary.dll
p6: 1.4.24201.0
p7: 574e6cd1
p8: 00001007
p9: 000000000041cf48
p10: 

attached files:
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\checkbox.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\click_g.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\opt-in-ad-popup.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\slide_in.wav
\\?\c:\programdata\microsoft\windows\wer\temp\wer4c29.tmp.werinternalmetadata.xml

these files may available here:
c:\programdata\microsoft\windows\wer\reportarchive\appcrash_microsoft.micros_cd2c8c2bc2e545b63dfdaec9a59f4e6db45f25e_b31adc7e_061f5a23

analysis symbol: 
rechecking solution: 0
report id: c78c15de-2465-47da-8c8a-d790448e7fdd
report status: 0
hashed bucket: 69530d1d367cace74b698cb5824f9fae
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <system>
    <provider name="windows error reporting" />
    <eventid qualifiers="0">1001</eventid>
    <level>4</level>
    <task>0</task>
    <keywords>0x80000000000000</keywords>
    <timecreated systemtime="2017-05-24t14:07:46.981492300z" />
    <eventrecordid>8165</eventrecordid>
    <channel>application</channel>
    <computer>desktop-ias5q2p</computer>
    <security />
  </system>
  <eventdata>
    <data>133481007008</data>
    <data>5</data>
    <data>moappcrash</data>
    <data>not available</data>
    <data>0</data>
    <data>microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe</data>
    <data>praid:app</data>
    <data>1.0.0.0</data>
    <data>58dcc124</data>
    <data>sharedlibrary.dll</data>
    <data>1.4.24201.0</data>
    <data>574e6cd1</data>
    <data>00001007</data>
    <data>000000000041cf48</data>
    <data>
    </data>
    <data>
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\checkbox.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\click_g.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\opt-in-ad-popup.wav
\\?\c:\program files\windowsapps\microsoft.microsoftsolitairecollection_3.16.3302.0_x64__8wekyb3d8bbwe\assets\audio\slide_in.wav
\\?\c:\programdata\microsoft\windows\wer\temp\wer4c29.tmp.werinternalmetadata.xml</data>
    <data>c:\programdata\microsoft\windows\wer\reportarchive\appcrash_microsoft.micros_cd2c8c2bc2e545b63dfdaec9a59f4e6db45f25e_b31adc7e_061f5a23</data>
    <data>
    </data>
    <data>0</data>
    <data>c78c15de-2465-47da-8c8a-d790448e7fdd</data>
    <data>0</data>
    <data>69530d1d367cace74b698cb5824f9fae</data>
  </eventdata>
</event>

hi chow,

the concern regarding application crashing when taskbar hidden on tablet mode can caused component not working correctly. eliminate cause of error, suggest run windows app troubleshooter. attempt fix corrupted components that's preventing application run correctly. this, click link , select run troubleshooter.

let know if need further assistance applications.



Windows / Windows 10 / Desktop, Start, & personalization / PC



Comments

Popular posts from this blog

$AV_ASW folder - Microsoft Community

WTouch_Message_Window app running in the background is preventing - Microsoft Community

Windows error No Certificate Available - Microsoft Community