hi installed new update on 17th may 2017 , restarted.
after logged in using pin. shows black screen , mouse pointer.
i can open task manager pressing ctrl+shift+esc keys , run c:\ or chrome or anyother app,
but never shows desktop.
i have no recent hardware upgrade or changes in softwares.
have checked registry shell value "explorer.exe" in hkey-local-machine/windowsnt n on.
hi,
to better assist concern, ask following question:
- what make , model of device?
- which version , build of windows device running? type winver on search bar, , press enter find out.
- did encounter interruptions or error codes while updating windows?
- aside checking registry, other troubleshooting steps have done far resolve issue?
we forward response.
Windows / Windows 10 / Desktop, Start, & personalization / PC
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