Windows Kernel event ID 41 error "The system has rebooted without - Microsoft Community
my windows 10 desktop pc seems unexpectedly shutdown when computer left idle and/or enters sleep/hibernation mode. in other words, happens when i'm away computer.
dump file here: https://drive.google.com/file/d/0bxx5f5igqr3jzvzhctvxt0jczhc/view?usp=sharing
bugcheck 7f, {8, ffffd20082b08a30, ffffffec, fffff8024a1d8c5a}
*** warning: unable verify timestamp atikmdag.sys
*** error: module load completed symbols not loaded atikmdag.sys
*** warning: unable verify timestamp win32k.sys
*** error: module load completed symbols not loaded win32k.sys
caused : memory_corruption
this related ati/amd display driver. seems have latest driver available suggest uninstalling , performing "clean install"
how clean install amd drivers.
https://community.amd.com/thread/180667
for additional troubleshooting tips, refer link below.
how troubleshoot “display driver stopped responding , has recovered”, atikmdag.sys type errors.
1: kd> !sysinfo machineid
machine id information [from smbios 2.7, dmiversion 0, size=3104]
biosmajorrelease = 4
biosminorrelease = 6
biosvendor = american megatrends inc.
biosversion = f1
biosreleasedate = 01/19/2015
systemmanufacturer = gigabyte technology co., ltd.
systemproductname = b85m-ds3h-a
systemfamily = filled o.e.m.
systemversion = filled o.e.m.
systemsku = filled o.e.m.
baseboardmanufacturer = gigabyte technology co., ltd.
baseboardproduct = b85m-ds3h-a
baseboardversion = x.x
note: you may want update bios, latest version.
http://www.gigabyte.com/products/product-page.aspx?pid=4731#bios
Windows / Windows 10 / Performance & system failures / PC
Comments
Post a Comment