Windows 10 laptop keeps restarting - Microsoft Community


hi, have hp windows 10 laptop, keep getting massage saying have reset laptop or when off reset itself. second time happening software update. happened few days ago , ive lost work.

i wanted know whats been causing , how can fix it

***subject edited clarity moderator.***

***post moved moderator appropriate forum category.***

hi lotfi,

issue can due windows 10 system failure. isolate issue, kindly answer following questions clarification:

  • which version , build of windows 10 have?
  • have done recent changes prior issue?
  • is laptop upgraded windows 10 windows 7, 8, or 8.1?

get can further assist regarding windows 10.



Windows / Windows 10 / Performance & system failures / PC



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