Windows keeps Freezing - Microsoft Community
recently i've built second computer, after building computer worked 3 weeks. after transporting new living space started crash @ random times. part seemed random, tried identify if application causing crash, nothing seemed correspond.
while it's frozen i'm unable bring application or use tasks ctrl + alt + del. computer isn't deadlocked based off ability toggle caps on , off keyboard.
having theses issues did full fresh installation of wiping drives. after getting , running , installing drivers , couple of programs issue returned, @ point guess hardware failure somewhere but, if of have had same issue or know part failing.
any information appropriated.
***post moved moderator appropriate forum category.***
please provide more information cause of problem may diagnosed.
please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.
please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 and click ok . place cursor on system summary. select file, export , give file name noting located. click save. files in txt file format preferred.do not place cursor within body of report before exporting file.the system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.
please upload onedrive , share copy of system log file from event viewer , post link here. please remove earlier copies of logs onedrive.
to access system log select keyboard shortcut win+r, type eventvwr.msc , press the enter key. list in left side of window select windows logs , system. place cursor on system, select action menu , save events as (the default evtx file type) , give file name. not provide filtered files. do not place cursor in list of reports before selecting action menu. not clear logs whilst have continuing problem.
for onedrive see paragraph 9.3:
Windows / Windows 10 / Performance & system failures / PC
Comments
Post a Comment