Windows 10 BSOD: "The bugcheck was: 0x0000010e - Microsoft Community


hey,

for past 2 month got several (about 5) bsod.

i suspect due cisco anyconnect client, installed month before problem started (from 4.2.0 4.4.00243)/

i must have cisco client study, can't uninstall it, meanwhile updated latest version , wait see happens.

i appreciate help, , maybe proof or disproof suspicious. 

this bug report got last crash:

1.

the system has rebooted without cleanly shutting down first. error caused if system stopped responding, crashed, or lost power unexpectedly.

- <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <system>
  <provider name="microsoft-windows-kernel-power" guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
  <eventid>41</eventid>
  <version>4</version>
  <level>1</level>
  <task>63</task>
  <opcode>0</opcode>
  <keywords>0x8000400000000002</keywords>
  <timecreated systemtime="2017-04-19t01:47:20.523784400z" />
  <eventrecordid>61135</eventrecordid>
  <correlation />
  <execution processid="4" threadid="8" />
  <channel>system</channel>
  <computer>desktop-9flddjb</computer>
  <security userid="s-1-5-18" />
  </system>
- <eventdata>
  <data name="bugcheckcode">270</data>
  <data name="bugcheckparameter1">0x17</data>
  <data name="bugcheckparameter2">0xffffbc8929b96000</data>
  <data name="bugcheckparameter3">0x0</data>
  <data name="bugcheckparameter4">0xffffffffc00002b6</data>
  <data name="sleepinprogress">1</data>
  <data name="powerbuttontimestamp">0</data>
  <data name="bootappstatus">0</data>
  <data name="checkpoint">0</data>
  <data name="connectedstandbyinprogress">false</data>
  <data name="systemsleeptransitionstoon">1</data>
  <data name="csentryscenarioinstanceid">0</data>
  </eventdata>

 </event>

2.

the computer has rebooted bugcheck.  the bugcheck was: 0x0000010e (0x0000000000000017, 0xffffbc8929b96000, 0x0000000000000000, 0xffffffffc00002b6). dump saved in: c:\windows\minidump\041917-32750-01.dmp. report id: 32a2a39a-bfd6-429c-9608-080c65cff69e.

- <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <system>
  <provider name="microsoft-windows-wer-systemerrorreporting" guid="{abce23e7-de45-4366-8631-84fa6c525952}" eventsourcename="bugcheck" />
  <eventid qualifiers="16384">1001</eventid>
  <version>0</version>
  <level>2</level>
  <task>0</task>
  <opcode>0</opcode>
  <keywords>0x80000000000000</keywords>
  <timecreated systemtime="2017-04-19t01:47:46.611803500z" />
  <eventrecordid>61121</eventrecordid>
  <correlation />
  <execution processid="0" threadid="0" />
  <channel>system</channel>
  <computer>desktop-9flddjb</computer>
  <security />
  </system>
- <eventdata>
  <data name="param1">0x0000010e (0x0000000000000017, 0xffffbc8929b96000, 0x0000000000000000, 0xffffffffc00002b6)</data>
  <data name="param2">c:\windows\minidump\041917-32750-01.dmp</data>
  <data name="param3">32a2a39a-bfd6-429c-9608-080c65cff69e</data>
  </eventdata>

 </event>

my system details:

windows 10 v1703, 64 bit, 8gb ram.

also, added memory dump here:

https://1drv.ms/u/s!au5-jzncbpqgmgmiququ7fkov-pv

will appreciate help,

niki

nick right. video driver related. suggestion revert installed 2015 dell  driver , remove installed generic version nvidia

http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=cdcvm&fileid=3503998759&oscode=wt64a&productcode=vostro-5470&languagecode=en&categoryid=vi



Windows / Windows 10 / Performance & system failures / PC



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