i using win 10. have been since came out. shut down hp pc before leaving house.  when returned, pc had powered up, not running.  hd light flickering there nothing on screen.
  i had pull plug shut down. when used power button, started again, never booted up.
  when restarted pc, unable log in. message "user name or password incorrect"    
  i have tried resetting password several times no luck.
  i logged on under "user" name try , find kind of fix.
  my pc user name might not 1 trying change password on live.reset.  
  i downloaded live id software, cannot install without administrator password.
  please out there ideas or tips on how fix this?
  any appreciated, thank in advance. don't want clean drive , start al on again. ;(
          ***post moved moderator appropriate forum category.***
                           
                hi,
    in order better assist you, we'd know if made changes or updates pc prior issue.
    thank you.
             
                Windows                /                        Windows 10                    /                        Security & privacy                    /                        PC                
 
  
 
Comments
Post a Comment