I can not sign into my account - Microsoft Community


after signing account (one other account on pc, childs can accessed!) taken desktop note flashes saying "we cant sign account. problem can fixed signing out of account, signing in. if don't sign out , files create or changes make lost. sign out / dismiss"

now, have tried signing out , in several times on last 4 days no joy, keep getting same message! if dismiss message , try in files or photos not there!!!!! these cant accessed through childs account has no access them. please can give me hope have not lost these file's , photos?

***post moved moderator appropriate forum category.***

creating user account verify if issue specific current user account.

we know, signed windows 10 microsoft account or local account? also, device connected internet when turn on?

if files photos missing, might signed in temporary profile. if are, seeing message notification area in windows 10 says, "you've been signed in temporary profile." meaning, won't able access files, , files created while signed in temporary profile deleted when sign out.

we suggest perform system restore , go previous state when pc working fine. steps can found here, under restore system restore point.

we'll waiting update.



Windows / Windows 10 / Security & privacy / PC



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