is windows working properly - Microsoft Community
                Windows                /                        Windows 10                    /                        Desktop, Start, & personalization                    /                        PC                
 
  
hi,
were updates installed on both devices? there's possibility program or software conflicts may have incurred during update. diagnose , address problem, suggest running first windows update troubleshooter on laptop , see if clears issue.
in case issue persists, may go ahead , perform clean boot. we'll have start computer using minimal drivers determine conflict causing problem. detailed steps, please check out how perform clean boot in windows.
update results. we'll here out.
regards.
                Windows                /                        Windows 10                    /                        Desktop, Start, & personalization                    /                        PC                
 
  
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