Start up problem - Microsoft Community


i reset pc compaq , 8.1 windows.  did upgrade windows 10.

the reset took 8 hours , when switched on again, got set screen.  when press express settings eventually compaq logo screen appears.  dots going round , round , reverts set screen again.  not technical simple explanations appreciated.  thank in advance. 

***post moved moderator appropriate forum category.***

***post moved moderator appropriate forum category.***

make sure device cannot connect internet , unplug usb devices receiver wireless mouse or keyboard.

press , hold power button 5 - 10 seconds perform hard shutdown.

wait 1 minute, restart system



Windows / Windows 10 / Power on or off a device / PC



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