windows 10 update typing issue - Microsoft Community


i own sony vaio series e laptop model 

sve14132cxw

first need know if there place can preinstalled software without having pay it.

ok, when said corrupt meant recovery disk preinstalled software

i other manufactures provide sony not bummer.

 

the main problem having cursor disappears , typing stops.

 

i formatted hd installed win 8

went sony webpage , downloaded applicable updates.

and drivers these two

this utility installs shipped version of synaptics ps/2 port touchpad driver.   

this utility installs shipped version of sony firmware extension parser device driver.

  

and downloaded ms media creation tool , downloaded win 10

 

the problem typing not happen in safe mode.

 

went device manger , updated drivers.

there 1 other unknown that

in properties shows in location

   on intel(r) hm76 express chipset lpc controller - 1e59

 

in details shows value as     acpi\snya008\4&47dbad4&0

 

i have downloaded both sony intel chipset , intel chipset driver neither helped.

ran chkdisk utility]

ran ms malicious removal tool utility came 2 infections fixed them both

 

in cmd administrator

i ran sfc /scannow

and      dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /

no change

 

then ran  in safe mode ran in cmd avg antivirus scan , file came abnormal one:

windows\syswow64\mfc4s.dll corrupted executable file

 

not sure is

 

one guy on line said tried    fn + f3   did nothing me

i uncheck hide pointer in mouse setting

ran troubleshooting in control panel

ran install drivers in compatability mode   no fix

 ran cmd admin sfc again

got fllowing


microsoft windows [version 10.0.14393]
(c) 2016 microsoft corporation. rights reserved.

 

c:\windows\system32>sfc /scannow

 

beginning system scan.  process take time.

 

beginning verification phase of system scan.
verification 100% complete.

 

windows resource protection did not find integrity violations.

 

c:\windows\system32>diskpart

 

microsoft diskpart version 10.0.14393.0

 

copyright (c) 1999-2013 microsoft corporation.
on computer: harvey

 

diskpart> list volume

 

  volume ###  ltr  label        fs     type        size     status     info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  volume 0     d                       dvd-rom         0 b  no media
  volume 1     c                ntfs   partition    432 gb  healthy    boot
  volume 2         windows re   ntfs   partition   1474 mb  healthy    hidden
  volume 3                      fat32  partition    260 mb  healthy    system
  volume 4                      ntfs   partition    505 mb  healthy    hidden
  volume 5                      ntfs   partition    450 mb  healthy    hidden
  volume 6         recovery     ntfs   partition     29 gb  healthy    hidden

 

diskpart> exit

 

leaving diskpart...

 

c:\windows\system32>sfc /scannow /offbootdir=c:\ /offwindir=d:\windows

 

windows resource protection not start repair service.

 

c:\windows\system32>

 

 i not see windows 10 in volume list problem?

 

some guy told me try following , not understand , did not  work told

 

 

4. in command prompt, type command below, , press enter. (see screenshot below step 5)


sfc /scannow /offbootdir=
c:\ /offwindir=d:\windows

   note

you need substitute the c drive letter in the /offbootdir (offline boot directory) command part above what step 3 shows of partition/volume system boot files stored (ex: "system reserved" partition) instead.

need substitute the 
d drive letter in the /offwindir (offline windows directory) command part above what step 3 shows your windows 10 partition/volume letter instead.

 

 

i noticed when spacing if stop moment , try continue key stpas well.

 

i noticed not 1 problem

why cannot sony address issue?

 

if can typing , software issues appreciated.

 

 

 

hello,

recovery disks not included due recovery media being pre-installed on system. using media, create own recovery disks. pre-installed on system included.

http://docs.esupport.sony.com/pc/vpceg1_eh1_ej1_el1_series/en/contents/02/13/12/12.html

do see windows.old folder?

look in folder pre-installed apps, etc...

how restore files windows.old

tip: if having issues, make sure use feedback app report them ms support. eventual updates correct many problems.



Windows / Windows 10 / Performance & system failures / PC



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