this pops every time turn on outlook. the account closed few weeks ago. i keep cancelling , pops up. i'm running windows 10. any advice on how stop, gladly accepted.
thanks much,
koala3bears
hmm, that's rather odd. clarify, did perform reboot before deleting profile? if didn't make difference, may proceed instructions below:
open task manager , under details tab, check if can find searchprotocolhost.exe. if it's there, right-click , select open file location. usually, location in c:\\windows\system32 folder.
if location takes somewhere else other system32 folder, there's possibility virus. eitherway, you'll need run system in safe mode , clean boot isolate whether issue still happening or not. if pop-up doesn't show in both modes respectively, run system scan windows defender or anti virus software you're using in safe mode.
refer support articles below more information:
windows 10 safe mode
windows 10 clean boot
we're here if need more this.
Windows / Windows 10 / Security & privacy / PC
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