Windows 10 black screen + explorer.exe crash loop after log in - Microsoft Community

hello , windows working fine day ago left pc hour , when came in sleep mode had problem never came sleep , had restart. have new problem when boot slow , after log account black screen cursor , ctrl+alt+delete works fine, after 1min desktop shows , start crash restart loop 20s , working except taskbar not responding .

so things try : 

sfc/ scannow in command line doesnt work , says - windows recourse protection not perform requested operation.

dism online cleanup-image restorehealth in command line doesnt work - shows error 1009 - configuration database corrupt 

trying refresh pc troubleshooter doesnt work well.

event viewer shows these errors :

session "readyboot" stopped due following error: 0xc0000188

the server {14286318-b6cf-49a1-81fc-d74ad94902f9} did not register dcom within required timeout.

activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed error: app didn't start. see microsoft-windows-twinui/operational log additional information

faulting application name: hxtsr.exe, version: 16.0.8104.4238, time stamp: 0x58e44311
faulting module name: mso20imm.dll, version: 16.0.7927.1016, time stamp: 0x58dfae77
exception code: 0x0135a187
fault offset: 0x000000000013378e
faulting process id: 0x648
faulting application start time: 0x01d2b53b9caec616
faulting application path: c:\program files\windowsapps\microsoft.windowscommunicationsapps_17.8104.42387.0_x64__8wekyb3d8bbwe\hxtsr.exe
faulting module path: c:\program files\windowsapps\microsoft.windowscommunicationsapps_17.8104.42387.0_x64__8wekyb3d8bbwe\mso20imm.dll
report id: 8d9b4917-4860-4601-9543-394212efbad1
faulting package full name: microsoft.windowscommunicationsapps_17.8104.42387.0_x64__8wekyb3d8bbwe
faulting package-relative application id: ppleae38af2e007f4358a809ac99a64a67c1

like ten of these kernell errors below

faulting application name: explorer.exe, version: 10.0.14393.953, time stamp: 0x58ba5aa4
faulting module name: kernelbase.dll, version: 10.0.14393.1066, time stamp: 0x58d9ef32
exception code: 0xc0000002
fault offset: 0x0000000000033c58
faulting process id: 0xd04
faulting application start time: 0x01d2b53b9a71b2ce
faulting application path: c:\windows\explorer.exe
faulting module path: c:\windows\system32\kernelbase.dll
report id: 317ac13e-0743-42f4-b402-f263891cb6ff
faulting package full name: 
faulting package-relative application id: 

faulting application name: explorer.exe, version: 10.0.14393.953, time stamp: 0x58ba5aa4
faulting module name: windows.immersiveshell.serviceprovider.dll, version: 10.0.14393.0, time stamp: 0x57899873
exception code: 0x80270233
fault offset: 0x0000000000033c25
faulting process id: 0xf98
faulting application start time: 0x01d2b53afc206a5a
faulting application path: c:\windows\explorer.exe
faulting module path: c:\windows\system32\windows.immersiveshell.serviceprovider.dll
report id: 022576e1-b168-44c4-9420-7fe96bf5876c
faulting package full name: 
faulting package-relative application id: 

the description event id 7023 source service control manager cannot found. either component raises event not installed on local computer or installation corrupted. can install or repair component on local computer.

if event originated on computer, display information had saved event.

following information included event: 

app readiness
%%2147942593

locale specific resource desired message not present

i try boot in safe mode same thing happens bit faster since safe mode , hard error explorer.exe pops after desktop appears.

i can`t repairs whatsoever. 

please help. 

hi,

it seems windows 10 has been corrupted because of reset you've done. may know how did reset device? also, recommend turning off pc while unused minimize hardware , software damage. electronics humans too, need rest. prolonged usage of pc specially if laptop heats it's hardware , hot temperature can cause damage pcs hardware. now, regarding issue, recommend reset pc. so, follow steps indicated in link under reset pc drop down. can choose between keeping files , removing everything reset option.

let know how things goes issue.

regards.

Windows / Windows 10 / Performance & system failures / PC