Windows 10 desktop background settings frozen on Solid Colors - Microsoft Community

hi, 

my win10 desktop > personalize > backround setting not allow changing picture or slideshow. when select either one, reverts "solid color" option, , allows me select solid color. have checked ease of access , desktop restrictions there not applied, have renamed transcoded wallpaper file in appdata/roaming/microsoft/windows/themes _old suggested solution in 1 post. have restarted laptop no effect. suspect have hit key while laptop docked since faintly remember desktop turning black. 

what have changed solid colors allowed desktop background theme? 

and yes, it's business laptop official windows license. 

thanks help.

hi outi,

for better assist you, kindly tell edition of windows 10 using.

in meantime, please follow troubleshooting steps below:

to check corrupted or missing system files, may run system file checker identify , troubleshoot error.

you can follow steps through fix windows update errors using dism or system update readiness tool check update errors.

note: please perform clean boot on pc.

clean boot temporarily disables third party applications microsoft non-essential services basic drivers run. find third-party software can cause of issue.

here steps:

1. from start, search msconfig
2. select system configuration search results.
3. on services tab of system configuration dialog box, tap or click select hide microsoft services check box, , tap or click disable all.
4. on startup tab of system configuration dialog box, tap or click open task manager.
5. on startup tab in task manager, each startup item, select item , click disable.
6. close task manager.
7. on startup tab of system configuration dialog box, tap or click ok, , restart computer.

regards.

Windows / Windows 10 / Desktop, Start, & personalization / PC