Windows 10 - Event id 10016 causing system crash - Microsoft Community

like title says, i've been getting event id 10016, causing system crash , reboot after.

here's event description:

the application-specific permission settings not grant local activation permission com server application clsid 
{8d8f4f83-3594-4f07-8369-fc3c3cae4919}
 and appid 
{f72671a9-012c-4725-9d2f-2a4d32d65169}
 to user nt authority\system sid (s-1-5-18) address localhost (using lrpc) running in application container unavailable sid (unavailable). security permission can modified using component services administrative tool.

the crash happens sporadically, once day. twice. it's randomly timed.

culprit app: interactive user

i did following (which did not work me):

1. tried giving full control administrator (me) access denied

2. clicked advanced , changed owner admin , checked box below it, access denied.

3. tried deleting registry itself; but, guessed it, access denied.

4. did fresh reinstall of windows 10. going alright until today, got error , pc crashed

5. did step 1 4 again , still got access denied though pc has 1 user admin.

microsoft please me fixing annoying error have ever encountered!

please provide more information cause of problem may diagnosed.

 

please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.

 

please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 and click ok . place cursor on system summary. select file, export , give file name noting located. click save. files in txt file format preferred.do not place cursor within body of report before exporting file.the system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.

 

please upload onedrive , share copy of system log file from event viewer , post link here. please remove earlier copies of logs onedrive.

 

to access system log select keyboard shortcut win+r, type eventvwr.msc , press the enter key. list in left side of window select windows logs , system. place cursor on system, select action menu , save events as (the default evtx file type) , give file name. not provide filtered files. do not place cursor in list of reports before selecting action menu. not clear logs whilst have continuing problem.

 

for onedrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/microsoftcommunity1.htm

Windows / Windows 10 / Performance & system failures / PC