Windows 10 randomly wakes from sleep when on battery with the lid - Microsoft Community

i have asus rog laptop win 10 pro.

i have done sensible thing , disabled windows update, not cause.

the event log says reason transition "power button" event.

but power button situated above keyboard, , lid lid shut, physically impossible press it. (especially when computer sitting on desk , there no people or animals in room)

this leaves 2 possibilities:

1.    the hardware has fault, , randomly sending power button events os (unlikely because ever see these events when computer sleeping, not when off, nor when awake)

2.    the operating system reporting power button event when else triggered wake-up.

we spend lifetime debating cause of these wake events, not real issue!

the problem operating system allow wake when computer "on battery" "lid shut"

on several occasions laptop has gotten hot cannot hold when have pulled out of backpack.

on other occasions os has drained battery critical level, meaning cannot use machine until 1 of chargers. considering fact purchased laptop because need perform on call support, problem.

as workaround shutdown every time, unfortunately not possible, nor should be.

the reason microsoft offer sleep function because of laptops, not able use function, due fear of damage hardware, not acceptable.

so question...

does know how report bug microsoft?

we see many issues related laptops waking while on battery, no-one seems addressing root problem, "windows can wake sleep while on battery lid closed".

apparently cannot report bug microsoft, because don't have customer relationship microsoft, asus does.

asus support no help, because see every problem hardware problem , try , fix accordingly. (reset computer factory defaults, swap out power button , system board.) , when neither of these actions helped, repeat.

i tried calling microsoft using "this problem automatic updates" angle, of course told me how disable automatic updates, , when tried explain did not help, ran blank wall.

it seems asia pacific support team unable report bugs microsoft development team.

best way solve never put computer sleep.

Windows / Windows 10 / Power on or off a device / PC