Windows boots up to a black screen before login without a cursor - Microsoft Community

before had issue, let me tell prior issues had pc before one.
few days ago, pc began experiencing "unexpected store exception" error whenever playing game @ least hour. tried fix this: scanned viruses, uninstalled antivirus, updated drivers, ran system file checker and disk check utility on command prompt, nothing worked. kept getting same error.
previously, after receiving bsod, pc restart , run normal. now, pc unusable. boots fine @ first, when login screen supposed show, met black screen. cursor doesn't appear. there no sound. can't go safe mode fix problem.

i waited things out see if else happen after going black screen, nothing occurs. support page is of absolutely no because, said, can't go past black screen anything.

i need this. i've looked on internet find other solutions, can't find one.

thanks!

my technical specs:

model: p6-2316s

os: windows 10

ram: 8gb

video card: evga gtx 750ti 2gb

cpu: a8-3850

hi masami,

appears issue due software corruption. proper isolation, kindly answer queries below:

• any recent changes made on computer prior issue?
• did perform windows update?
• have checked article: troubleshoot black screen problems?
  
• which windows 10 version/build installed on pc? check, type winver in search option.
  

we're looking forward response.

Windows / Windows 10 / Performance & system failures / PC