You need to fix your Microsoft Account for apps on your other devices - Microsoft Community

not have never had satisfactory reply why message, more importantly have not been able use windows 10 apps [this includes cortana, edge,or apps bought  by me microsoft] since message appeared on laptop in january 2017. in spite of lengthy communication  the microsoft helpdesk. on third attempt @ getting from the microsoft helpdesk in february year, gave up, , have been managing can,  using programme  view internet , word processor. have discovered that i not administrator, cannot update administrator, , more annoyed can express here. has else had similar experience? , if did fix it?

hello therese,

the error message you're getting might appear if using local account , not switched microsoft account, or haven't verified microsoft account, , two-step verification enabled on account. verify, there changes made on pc prior this? troubleshooting steps you've made far? possible resolution, try following methods:

method 1: log out , log in local account password/ microsoft account password again.

method 2: run microsoft account troubleshooter  automatically resolve issue.

method 3: verify identity on windows 10 pc.

1. go settings > accounts. you'll see verify identity on pc link, , click verify.
2. enter details needed, , kindly wait security code sent you.
3. once receive security code, click next, , enter code.
4. follow on-screen prompts complete verification process.

to make user account admin, check ma. lau's answer in post. follow steps provided, , try run updates again on pc.

please update results. glad assist you.

Windows / Windows 10 / Security & privacy / PC