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Showing posts from January, 2010

Windows 10 - Will not start - Microsoft Community

split thread. i can't this.  win 10 won't start.  black screen.  press f12  boot menu--nothing. hi, unit totally off , hit power button , nothing happens? sounds need of system maker's support or of real computer shop (one own in-shop service). hope helps. -------------------------------------------------------------------------------------------- rob brown - microsoft mvp <- profile - windows , devices it : bicycle - mark twain said right. Windows / Windows 10 / Performance & system failures / PC

Deactivation of 'help and support' pop ups - Microsoft Community

am experiencing problem of "help , support" pop ups such cannot laptop message keeps on popping up. disturbing indeed! started windows 8.1 before upgrading windows 10. solution? ***post moved moderator appropriate forum category.*** support popups from, can please provide screenshot(s) of popup(s) . . . Windows / Windows 10 / Security & privacy / PC

Missing Calendar Entries - Microsoft Community

today, opened (default windows 10) calendar app find entries missing. not sure why has happened, , email accounts in sync. additional information: use default calendar app enter events (i.e. not use google calendar or outlook calendar individually) , events entered under "microsoft account".  thank you!  hi ongsi, we know more concern better assist you. what type of email account configured in app? did make changes prior issue? also, suggest run windows apps troubleshooter provided on link . looking forward response. regards. Windows / Windows 10 / Security & privacy / PC

Windows 10 won't keeps asking me to verify my account - Microsoft Community

whenever sign in windows 10, asked sign microsoft account. sign in , asks me verify. input password , same verify window opens up. continues until close verify window. sign in, but it doesn't seem can. thoughts? hi shane, there several reasons why experiencing issue. resolve concern, need gather more details issue can provide appropriate solution. kindly answer following questions: are able sign in account on microsoft account website without being asked verify again? have done changes on account prior issue? you can verify account manually following steps on link . Windows / Windows 10 / Security & privacy / PC

Start button inoperable - Microsoft Community

have acer aspire e1-570, loaded win10,build 10586, version 1511. lately,every , then, start button stops working? have logout microsoft acc. log in. allows start button work again. why happening after 18 months carefree operation? nuisance really!! guys. brian hello brian, the issue might occur if have pending or available updates windows. assist concern, suggest check updates going settings > windows update , click button check updates. furthermore, latest version windows 10 version 1703 or creators update. more information regarding recent update, can check link. let know if have other concerns you. Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 Creators Update: Where is my desktop - Microsoft Community

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pc updated without asking me , i'm stuck these stupid unorganized tiles instead of icons had pinned desktop , task bar. how desktop back? i don't know.  maybe in settings / system / tablet mode Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 Blue Spinning Circle Not Always Present When PC Is Busy - Microsoft Community

hello, notice blue spinning circle goes out when pc still busy.  happens when start or open program.  circle spins , goes out, think pc ready me take next step, it's non-responsive still , evidently still busy.  if click on program (firefox) icon in taskbar, circle appears , spins , goes out.  program hasn't opened.  if try again, may end 2 instances running.  is there way have circle disappear when pc ready me, , program open?  there way know, when pc stays busy -- @ startup -- taking time?  when in task manager, can tell.  it's disk activity.  during startup, task manager not available.  has experience saving , viewing startup log?  hi, let's isolate issue performing methods below: methods listed in order, start first one, see if fixes problem, , continue next 1 if doesn’t. method 1: disable startup programs using system configuration tool. cli...

Windows 10 hi there loop - Microsoft Community

my laptop lagging little bit yesterday restored it, after restored it, got point says hi there let's out few basic things out of way, finished restarts , same thing, tried reset pc , automatic repair won't work, idk what's happening, have windows 10 laptop asus, don't have discs or usb , know solution this ***post moved moderator appropriate forum category.*** hello, we know more issue. what specific error message getting? are able boot laptop safe mode ? have tried restoring pc again on further system restore point ? we'll waiting response. Windows / Windows 10 / Performance & system failures / PC

UEFI - Windows Partition - change order number in Bios from - Microsoft Community

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hello, cannot figure out one. when rebuilt windows pc , changed legacy uefi booting, must have plugged bootable thumbdrive in first. bios has since recognized device "partition 1". when installed windows in efi, became known in bios "partition 2" (see picture). while can manually change boot order, bios automatically flips thumbdrive top, since officially labeled #1. causes issues if remotely managing pc boot thumb drive , not windows, ending remote management ability. how change system name windows partition "partition 1"? once boot windows, listed properly. pre-windows issue. thanks bob Windows / Windows 10 / Power on or off a device / PC

Windows 10 Pro Fastboot Option Causing Problems - Microsoft Community

hi, having problem windows 10 pro fastboot option. when turn on, computer fails start on first boot. once hard reset, computer starts without hitch. when disable it, computer starts no problem every time. have looked in bios settings , have disable fast startup did not affect problem in way. on msi laptop, i7 6700hq, gtx 1070, 48gb of 2100mhz ram, samsung 950 512gb pcie ssd boot , samsung 850 pro 1tb of storage. since fastboot combination of cold shutdown , suspend, guessing problem problem ram? ran windows power troubleshooter , did nothing help.  after looking online thinking might better off leave fastboot option off. appreciated! thanks. i thought fast startup caused problems older hardware not system. reading on hibernation found hiberfil.sys uses 75% size of ram on disk. in case 48gb (!) ram that's 36gb. fast startup not needed when booting ssd, , writing file every time shutdown affect usable space on ssd. s...

Error Code 0x8024402c and 0x800705b4 - Microsoft Community

have windows 10 pro , while on windows edge loud audible message boxed text stating computer may infected virus. error code 0x8024402c. gives me number call 1-888-605-4764. researched , seems may updating error. after looking found out how check windows update. not show failed update. tried run update windows error code of 0x800705b4 showed up. novice of , need assistance. windows defender working properly; recently, within last 2-3 months started using computer had been in storage year. virus or updating issue , how resolve it? thank , appreciate response simplified novice nature, lol! btw, hour prior these error downloaded program pc. received similar msg today, same phone# different 'security update error' was... oxb7507535 Windows / Windows 10 / Security & privacy / ...

User profile Service failed the sign-in error on both my laptops - Microsoft Community

i have two windows 10 computers (one pro , other home) and have been trying add new user both these computers last few days. is adding new user when try sign in new id, i getting error user profile service failed sign in. i looked @ various suggested solutions on community none working. able sign in old ids without issue. unable login new id (local or microsoft id) .  i have tried removing , adding them multiple times. deactivated anti-virus suggested someone, didn't help. suggested getting regedit , changing .bak .ba or that, there no .bak file in registry. since problem has come up on both computers, don't think problem computers. can please help?  (i have give access son school projects and need create child account him. can't have him logging in id , messing work files, know....) hi, in order effectively, kindly provide additional information. we...

Windows Defender Security Center Battery warning - Microsoft Community

laptop shows yellow exclamation symbol on windows defender tray icon, , when investigate, states health report has found setting brightness 100% shortens battery life of laptop. since use laptop while plugged in of time, feature bit useless me. how disable this? what you're encountering right known issue. users has reported issue on thread . suggest post feedback using feedback hub app. follow steps access , use app: click start button, type feedback hub . click feedback hub app. sign in using microsoft account. you can download windows app store searching feedback hub . feel free reach out if have questions. Windows / Windows 10 / Security & privacy / PC

black sidebars appear in full screen video and on my google chrome - Microsoft Community

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when play videos on media player or on streaming sites, black sidebars appear on each end in full screen, has never done before until tried change personalization because new lg webos smart uhd 49 inch tv has made somethings smaller , small some, when go on google chrome white sidebars @ each ends too here video 1 on vlc player when in full screen and here google chrome one hi james,   one of reason why these bar appeared on monitor are   due graphics compatibility of monitor , visual display design of movie, browser, or platform. suggest update drivers and adjust/check if resolution is set recommended .   to adjust or check screen resolution, go settings > system > display > advance display settings > resolution . if side bars still appear, means resolution capability of monitor is high needs adjust own resolution compatible specs have. ...

Screen saver - where is the menu for setting and adjusting screen - Microsoft Community

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before recent update version 1703, simple find screen saver/settings.  now, no matter how search, can't find screen saver/settings.  found briefly accident last weekend (don't know how!), now, no matter search term or terms use, there no way screen saver/settings.  appears intentional on part of microsoft, have say, screen saver important me, , i'm not alone.  how access settings screen saver in version windows 10 version 1703? ***post moved moderator appropriate forum category.*** go settings app, personalization - lock screen, find screensaver settings @ bottom and yes, strange decision on microsoft's part put there !! Windows / Windows 10 / Desktop, Start, & personalization / PC

Start Menu -Critical Error - Jan 2017 - Microsoft Community

the start menu critical error has been around time now. microsoft have not come solution far can see. please community - has come working solution problem. please not refer me 'fixes' in 2015. i've tried suggested. thank you hi, let's use article troubleshoot problems opening start menu. update results. regards. Windows / Windows 10 / Desktop, Start, & personalization / PC

takes two starts of computer to get Windows 10 up and running - Microsoft Community

computer requires me power computer, proceeds start, windows design coming up... not proceed desktop screen sign-in.  need manually shut off computer , restart, proceeds , operates intended. answers problem? hi mike, to determine appropriate solution concern, we'd clarify following: did make recent changes/updates prior issue? are getting error message/code before restarts? what make , model of device? what troubleshooting steps have done far? we forward response. Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 error code 0cx000021a - Microsoft Community

hello i have been having error code 2 weeks , have tried methods youtube none of them have seemed work error code 0xc000021a when ever try boot sends me trouble shoot options other times gives me error code 0xc000021a pls me.  copied/pasted content replaced moderator with: please see https://www.techjunkie.com/0xc000021a-windows-8-10/ Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 - 100% Disk Usage - Microsoft Community

i have quite high end pc have trouble running incredibly slow because known "wsappx (2)" using disk. know defenitely wsappx (2) using disk space because end computer starts running again comes on everytime log on , sick of it. someone please help! hello tom, has been known issue pcs running windows 10 ssd (solid state drive) type of hard drive. however, steps below helpful, regardless if using ssd or typical hard disk drive . change paging file size improve performance the paging file area on hard disk windows uses memory. increasing paging file size can improve pc’s performance. in search box on taskbar, type  advanced system , , select  view advanced system settings , has control panel listed underneath it. in system properties, on the  advanced  tab, select  settings  in performance area. in performance options, select the  advanced  tab >  ...

Bitlocker: Drive is locked out due to marking the selected - Microsoft Community

i have laptop windows 10 pro installed , it's d drive encrypted bitlocker , unfortunately recovery key lost have correct password, few days ago brother marked d drive active , after restarting computer didn't booted up, reinstalled windows 10 pro , working fine, d drive unable unlocked correct password, installed windows 7 pro , after when wanted unlock drive shows message " unable complete requested operation because of either catastrophic media failure or data structure corruption on disk. ", tried many ways , third party software repair no 1 me. all have password not working. any , solution can me solve problem highly appreciated, should of life in drive. best wishes of you. if don't have recovery key , passcode not work data gone Windows / Windows 10 / Security & privacy ...

Just got a pop-up on my laptop which I think is the eventvwr scam - Microsoft Community

just got pop-up on laptop.  pop-up says following:              ** computer has been blocked ** error # 3658ecf2d32da10 please call at: (877) 759-9160 please not ignore safety alert.  if close page before calling us, computer access disabled prevent further damage our network. computer has alerted has been infected spyware , virus.  our systems detected following information compromised... > facebook login > credit card number > email account login > photos stored on computer must call our engineers can walk through removal process on phone.  certified windows support agent standing call right now.  toll free: (877) 759-9160 when called number operator tried me type in eventvwr.  told him calling microsoft validate , call , hung up.  of posts in community mention being called wasn't called, got pop-up on computer!  ...

Since Anniversary update: could not sign on to administrator acct. - Microsoft Community

have booted modem disconnected , set new administrator acct local password need access old acct. emails etc. other items available because they're stored on other h/d's on unit. windows 10 pro version. hi alan, let's use halima s 's answer post regarding issues logging in administrator account. update results. regards. Windows / Windows 10 / Security & privacy / PC

missing system wide icons - Microsoft Community

system wide icons missing hello janet, to better assist you, kindly confirm build installed on computer? check, follow steps below:            1. press windows key + r, type in winver from run box.            2. click ok . also, please provide screenshot said issue. meanwhile, suggest run system file checker tool. check article on how run scan. we forward response. regards. Windows / Windows 10 / Desktop, Start, & personalization / PC

Photo on signin page - Microsoft Community

have acer aspire e 15 windows 10.  when turn on computer, see automatic photo (not selected me) on screen ... photo changes every couple days.  how rid of these photos ... not want see when turn on computer dark , depressing.  in advance can provide. go settings, personalization, lock screen, select picture in box , browse picture. Windows / Windows 10 / Desktop, Start, & personalization / PC

the display on my pc has gone odd. I dont know what is wrong. it maybe - Microsoft Community

does know how computer normal.  the screen on pc has started have big tiles on teh front , doesnt right.  its hard use to answers post should include minimum information. 1.  device type. 2.  os type, home, pro, etc 3.  current build.  go settings, system. about.  xxxxxx.xxx 4.  happening on computer,  boot, screen, app, etc Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 creator's update has bricked my Toshiba laptop - Microsoft Community

installed creator's update on toshiba portege r935 has been running win 10 last 2 years without problems. when did final reboot computer not start , gave "missing boot configuration file" error message. after trying many different solutions both ms , others gave , decided clean install. downloaded media creation tool , put media on clean usb drive. have tried installing numerous times 2 different hard drives , same thing happens each time. installation process gets "finishing up" stage , message boot record cannot updated , installation fails. have cleaned both hard drives diskpart , followed instructions partitioning clean boot letter. laptop has been rendered useless result of update. total disaster. if has solution i'd hear it. i reply myself i found in toshiba forum https://forum.toshiba.eu/showthread.php?96911-portege-z10t-a-blue-screen-with-bcd-info-after-win10-updates and remember ...

Windows 10 Troubleshooting 0xc0000021A - Microsoft Community

hi all, i've had quite hard time trying troubleshoot error code 0xc0000021a upon boot, resulting in blue screen. so far i've managed boot machine disabling driver signature enforcement using advanced startup recovery options, others won't work (even safe mode). this leaves machine vulnerable , unusable applications, i'm looking fix issue. the issue popped recently, after installing several programs associated graphics , games. i've tried uninstalling (and re-installing afterwards) of components trying fix issue, without luck. i've ran malwarebytes scans, windows defender scans, kaspersky's tdsskiller , other ones - of them 0 infections found. other options in advanced startup recovery menu don't seem either: - system restore isn't available there no restore points before point when problem occurred. - windows startup repair can't manage fix issue. - system image recovery isn't available ther...

waht is bd9dbe.52d25eb in windows 10 - Microsoft Community

comes everytime on startup hi, address concern, provide answers following: what changes made or things you've done before issue start? is windows 10 up-to-date? in meantime, suggest run following scans repair missing or corrupted system files: system file checker dism or system update readiness tool let know result. regards. Windows / Windows 10 / Power on or off a device / PC

Windows is not shutting down. - Microsoft Community

windows not shutting dowm after upgrading windows creator edition. laptop specifications: hp n012tx model 8 gb ram hi, to better assist you, please clarify following information: does take longer shut down? are getting error messages? does show if trying update or download something? looking forward reply. Windows / Windows 10 / Power on or off a device / PC

Bit Locker (windows 10 pro) is shutting my PC off after random - Microsoft Community

i upgraded window 10 pro , installed bitlocker security purposes.   no issues signing in or pc usage , accessibility.  but pc shuts off randomly after variable amount of idle time programs or word, excel, adobe, ie, etc running @ time.  i have gone power options , changed (put compute sleep) never,  and turn hard disks off after setting 10,000 minutes.   know hard boot detrimental pc please help.     steven hesch **********************  [personal information deleted moderator. please see microsoft community asked questions more information on how can protect privacy] try suspending bitlocker see if problem persist or not. click start > file explorer > pc > right click system drive, click turn off bitlocker. if problem persist, need update chipset drivers or bios. Windows / Windows 10 ...

Delete unwanted program - Microsoft Community

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hi all, i have "security" program on laptop keeps throwing pop-ups on screen, it's called "reimage repair", i've tried delete several times won't finish process , stays on screen. left on trying delete overnight once progress bar still in same place in morning. gratefully accepted. thanks all pctrainee contact manufacturer of application in question support.    although - - given everything, think software should rid of.  just trying web page gives me:       look here: http://botcrawl.com/how-to-remove-the-reimage-virus-and-uninstall-reimage-pc-repair/    might remove it. Windows / Windows 10 / Security & privacy / PC

I have two persons on my sign-in. - Microsoft Community

have 2 person on sign-in. how can combine them? when i bought new computer, set sign-in ah. when brought on files computer automatically loaded a. created 2 persons on computer. hi andrew, for assist more effectively, know following: what mean have 2 persons on sign-in screen? did make changes computer before issue started? how did transfer files new computer? what troubleshooting steps have taken fix problem? could post here photo showing issue? for regarding windows 10, check article out. we'll waiting provide necessary information. Windows / Windows 10 / Security & privacy / PC

To hack or not to hack? What on earth is 5aaed.rbf doing in my - Microsoft Community

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hello i've found 5aaed.rbf notification setting in windows 10 pro.  see attached screenshot. i've searched both c drive , other drives , file or other files named '5aaed' cannot found. i've tried online search engines... nothing! what on earth 5aaed.rbf? thanks. yes maybe printer/scanner. one thing is not virus, logically have t think 'why virus want give option of notifications', when whole purpose of virus covert. what turn on notification , see notification(s) produces, give better clue application/process is. Windows / Windows 10 / Security & privacy / PC

display shaking - Microsoft Community

dear sir, after installation of windows 10, there creation of line @ top , bottom of screen. day laptop screen start shaking in , down direction interval of 5 second. laptop of asus of model x551ca. please give me suggestions can restart study on laptop.    hello, to troubleshoot concern, suggest uninstall , reinstall display adapter of computer , check if issue persists. update on result. thank you. Windows / Windows 10 / Desktop, Start, & personalization / PC

New computer set up - Microsoft Community

need change name on new computer (bought private party). didn't know password used? how start?? have existing microsoft account old computer. hmm - 'private party' known personally? i'd cautious if not! think need in section of forum, own online safety please confirm pc came source trust. thanks, ric. Windows / Windows 10 / Desktop, Start, & personalization / PC

TILES - Microsoft Community

how put tiles on screen windows 10 hi cathy, you can pin apps start menu tile appear once click windows logo / start . so, can follow steps on article . let know if addressed concern. thank you. Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 - Any way to disable Power Option Brightness between - Microsoft Community

i have gigabyte laptop (i7 processor, 16gb ram, nvidia 780m graphics card) running windows 10.  run high performance power plan. i finding brightness automatically adjusting when battery power fluctuates @ around 100%.  laptop switches battery @ 100% while plugged in , switches ac power when under 100%.  because windows 10 adjusts brightness when switching between plugged in , battery, creates constant brightness level reset. each brightness shift creates lag reason noticeable when running in intense graphical mode (i have nvidia graphics card in addition intel built-in).  i've tried setting plan brightness between battery/plugged in same level , doesn't stop power option setting setting brightness level anyways if level isn't changing. also, using separate hdmi monitor unaffected windows brightness setting makes less sense why system lags. the laptop battery not removable (requires disassembly), isn't viable option remove ...

Windows 10 Critical Boot performance - Microsoft Community

hope can help. i have critical boot performance listed in event viewer ongoing past few days: log name:      microsoft-windows-diagnostics-performance/operational source:        microsoft-windows-diagnostics-performance date:          3/27/2017 5:58:26 pm event id:      100 task category: boot performance monitoring level:         critical keywords:      event log user:          local service computer:      mypc description: windows has started up:      boot duration        :    154792ms      isdegradation        :    false    ...

Windows 10 Feature Request: Print And Save Task Manager Views - Microsoft Community

can task manager have file | print feature? we should able take snapshots of running in our system in following views: processes performance app history startup users details services the ability file | save as... excel file well. Windows / Windows 10 / Performance & system failures / PC

How to turn off Enterprise Data Protection? - Microsoft Community

on windows 10, when copy encrypted file ntfs fat32 drive, file extension .pfile opposed decrypted file case on windows 7, quite annoying. i did search, , seems related enterprise data protection (edp) introduced in windows 10. can disable it? otherwise have downgrade windows 7... thanks! hi, enterprise data protection (wip) policy can deployed or created using microsoft intune , system center configuration manager. can turn off wip , restrictions using two. may refer article to learn more windows information protection (wip) policy.   if need additional information on how turn off wip, highly recommend post on technet since subject beyond scope of forum. regards. Windows / Windows 10 / Security & privacy / PC

How to turn off windows firewall permanently - Microsoft Community

win10 pro (not pro) want disable windows firewall , good. have used control panel, defender disable-turn off , within 2 sec. turns on. i use 3rd party firewall,  100 % protected , safe , not want wfw running, period. so service or group policy need set shut down.  the reason, interfering every other online service(s) not ms based; steam, origin, epic, uplay, hirez launcher, etc.   ***post moved moderator appropriate forum category.*** thanks reply. found answer shutting off computer configuration. can confirm off. Windows / Windows 10 / Security & privacy / PC

Is it worth using Bitlocker on your data partition? - Microsoft Community

i bitlock external hard-drives , sd card use expand windows 10 surface book memory. these contain sensitive information, not happy if of them stolen. unlock automatically when connected computer. computer boot password protected, hope thief unable access either data drive or external drives. have 2 questions, both (i hope) answered: 1. should encrypt data partition on hard-drive? ie, thief remove drive , access data partition attaching drive computer if not encrypted? or boot password still give protection? 2. how easy bypass boot password, , access data partition is not bitlocked @ present ? eg, booting flash drive or cracking password. if easy, guess should maintain bitlocker password protection on data partition (ie, not unlock automatically). thanks jon hi jon, bitlocker worth because helps mitigate unauthorized data access enhancing file , system protections. also, helps render data inaccessible when ...