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Showing posts from July, 2011

windows 10 - Microsoft Community

windows 10 has been nightmare. updates not installing , there blue spinning circle next pointer. after few minutes, freezes. have called dell , have tried help. advise me go windows 7. tried windows installation media creation tool , stopped @ 99%. should do. please provide more information cause of problem may diagnosed.   please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.   please provide copy of system information file. access system information file select keyboard shortcut win+r , type msinfo32 and click ok . place cursor on system summary . select file, export , give file name noting located. click save . files in txt file format preferred. do not place cursor within body of report before exporting file. the system creates new...

Windows 10 pc blue screened won't refresh from recovery menu - Microsoft Community

my computer running windows 10 blue screened tried recovery menu options , nothing worked. decided refresh pc wouldn't work how fix this? other tutorials require working computer i'm stuck in recovery menu , can acces command prompt don't have access system past or recovery disk. can please thanks. ***post moved moderator appropriate forum category.***   hi, most of time, blue screen of death caused old or corrupted drivers. gives error message. have screenshot of exact error message if there's any. also, have made modifications/configurations on computer prior issue? in meantime, troubleshoot blue screen of death see link . regards. Windows / Windows 10 / Performance & system failures / PC

Windows 10 Touch keyboard icon not working - Microsoft Community

hi today virtual keyboard icon stopped working.  virtual keyboard working start menu icon in task bar not reacting. scanned integrity of windows threw cmd no results. rebooted updated latest edition of windows no result. google no result. any ideas? thnks in advance. hi, this issue being caused third-party application. suggest perform clean boot on computer. determine if it's third-party. let know outcome after performing clean boot. Windows / Windows 10 / Performance & system failures / PC

Windows start up stalls - Microsoft Community

when start computer goes through till before enter password photo stalls dark blue screen date , time displayed, during start see update clock screen if updating not know trying update. you have restart machine several times before can enter login password, why microsoft force have unworkable updates loaded onto machine in 1 size suits policy. we own our machines not mocrosoft!!  when did behavior start?  after windows updates?  if recent change see if can system restore time before problem began. p lease post screenshot of disk mgmt   can check on disk configuration correct. i run startup repair check on boot files see if correct. next work through windows 10 install integrity checklist make sure install set correctly, optimized best performance, , needed repairs done.  if steps cannot performed try whichever method works here access advanced startup options in windows ...

BitLocker - Microsoft Community

our company uses windows 10 on our workstations , laptops. have begun using bitlocker on of our machines. created new gpo bitlocker settings , linked ou computers located. have not had problem existing machines when turned on bitlocker, however, when set new machines new users, reason bitlocker encrypts default aes 128 instead of xts-aes 256 bit have in our group policy. part of policy being implemented because recovery key being stored in active directory our group policy calls for. have tried several gpupdate /force commands same results. ideas can done bitlocker use encryption strength set in our group policy? hi john, since you're setting bitlocker, , you're using group policy manage bitlocker , other computer settings in company, it's best post concern on our windows 10 security technet forums . answers community users uses microsoft products home or personal use while our technet forums users u...

This page is insecure (broken HTTPS). - Microsoft Community

hi, i getting not secure error https://in.bookmyshow.com in chrome browser. when checked details of error, says this page insecure (broken https). sha-1 certificate 'the certificate site expires in 2017 or later'  have tried clearing cookies,  cache etc.as advised website tech support. this error starter after updating windows 10 recently. kindly advise done, website technical support says using sha 256 certificate , error side only, them site secure. updated chrome browser , problem got solved. Windows / Windows 10 / Security & privacy / PC

View Windows lock file on Excel - Microsoft Community

cryptic subject line.  let me explain.  when open excel file in excel, windows creates small lock file same name has ~$ prepended on it.  see file uncheck hide system files in folder options.  in windows 7, win 10 - v1511 can open file in notepad , see user name has file open.  in win 10 v1607 no longer allows view file.  have used technique in excel , word vba addins let users know has network file open.  there setting or technique can use view file. hello, to better assist issue, please answer these questions. what version of excel using? what exact error message you're receiving? we suggest use excel online if have group trying collaborate in 1 excel file. we forward update. Windows / Windows 10 / Security & privacy / ...

How to guide on configuring the desktop - Microsoft Community

i purchased new laptop windows 10 , bought , installed office 2016 home , business.  using vista @ home , @ work.  effort these products work has been terrible, spending many hours.  high point has been telephone support @ microsoft.  presently, trying configure appearance , operation of desktop i've been accustomed to.  i've succeeded on 1 account, opened account on machine , acts/looks different , there nothing have been able make desktop on other account.  is single source in detail describes alternatives , how implement different configurations on desktop?  things in operating system not intuitive nor there ability convenient hover mouse on link explanation link means.  hi, we want sorted out. to assist personalizing desktop, may refer post created andre da costa on how use start , taskbar in windows 10. contains basic information may need when using win...

how to increase size of bar at top of screen in win 10 version 1703 - Microsoft Community

i trying increase size of bar @ top of screen in win 10 version 1703 can please, thanks cj ***post moved moderator appropriate forum category.*** hi cj, better understand query, kindly answer following questions clarification: which referring when bar @ top of screen in windows 10? can please send screenshot of specific issue? here walkthrough on how use snipping tool take screenshot . kindly can assist further. Windows / Windows 10 / Desktop, Start, & personalization / PC

Increase Jump List Windows 10 - Microsoft Community

i have looked way increase jump list size since customization taken away on window 10. can microsoft confirm reg edit below correct way increase list. thank you.  start regedit.exe , go to: hkey_current_user\software\microsoft\windows\currentversion\explorer\advanced create registry dword value named  jumplistitems_maximum  and set value accordingly. (i've set mine 25 (decimal), displays 24 items.) exit regedit.exe here reg file: windows registry editor version 5.00 [hkey_current_user\software\microsoft\windows\currentversion\explorer\advanced] "jumplistitems_maximum"=dword:00000019 how change maximum number of items in jump lists in windows 10 http://www.tenforums.com/tutorials/45535-jump-lists-maximum-number-items-change-windows-10-a.html Windows / Windows 10 / Desktop,...

Windows 10 Apps - Microsoft Community

hey guys, i can't seem open of windows 10 apps ; windows store, groove music, calculator etc. when launch it, barely launches and abruptly closes down. need help. answers post should include minimum information. 1.  device type. ie pc, laptop, tablet, surface. 2.  os type, home, pro, executive, etc 3.  current build.  go settings, system. about. os build xxxxxx.xxx 4.  happening on computer,  boot, screen, app, etc 5.  error getting if any? Windows / Windows 10 / Performance & system failures / PC

Windows 10 Upgrade has created performance issues - Microsoft Community

we accepted following upgrades our laptop 2 days ago , have had nothing performance issues since. cumulative update version 1703 64 based system kb4022725 , kb 4022405 security update adobe flash player 1703 driver update kb 4020821 contexant devise smart audio  i have done system maintenance , trouble shooting , there not appear errors. hi, to narrow down concern, , provide accurate resolution, need following information: when performance issues, happening device? what specific troubleshooting ans system maintenance have done resolve this? we forward response. Windows / Windows 10 / Performance & system failures / PC

After upgrading to Windows 10, Hibernate has stopped working - Microsoft Community

i have 2 computers - notebook , desktop, absolutely different configuration, of course. but after upgrading them both windows 10 windows 8 got hibernate mode non-functional. it looks this: send computer hibernate , next time turn on - shuts down right after showing "resuming" signature... the minidump file, give me details regarding reason not saved either - it's reported in event viewer (looks it's being saved, crashes or computer being shutdown automatically). neither see errors in timeframe, give me clue. just in case: recommendations removed alcohol 120% sptd driver startup , increased page file (now it's 12gb = 8gb ram x 1.5). did not affect issue. here's event view log: - < event xmlns =" http://schemas.microsoft.com/win/2004/08/events/event " >      < system >           < provider name =" microsoft-windows-kernel-power " guid =" {331c3b3a-2005-44...

How do I stop the pop-up "verify your account to continue using - Microsoft Community

message keeps popping on our accounts - windows 10. we'ce disbanded family account, changed our dns servers, deleted windows spyware won't go away.  it's driving nuts. please help! hi otis, to fix microsoft account issue, recommend following these troubleshooting steps detailed in link on how troubleshoot microsoft account issues. should have questions feel free contact us. Windows / Windows 10 / Security & privacy / PC

i got windows 10 while it was free. how do i get that on my new pc - Microsoft Community

hello, had computer windows 7 64bit installed on it. did free upgrade windows 10 while free few months back . i ended switching windows 7 after month. have new computer , want run windows 10 on it. windows 7 password key doesn't work. should ?? what type of key using? is product key build windows (oem)? or transferable key uninstall 1 pc pc (fpp)? if come laptop , oem license, not transfer pc. Windows / Windows 10 / Security & privacy / PC

Reg MS17-010 update, windows defender is blocking updating MS17-010 on - Microsoft Community

hi,  anyone can assist me on, windows defender blocking updating ms17-010  on winver 10 hi, if getting update not apply computer error, means update not applicable windows 10. security update may have been installed on device, if running creators update. make sure enable real-time protection windows defender keep device protected. let know if need further assistance. Windows / Windows 10 / Security & privacy / PC

Desktop icons won't stay on the furthest left row without messing - Microsoft Community

using windows 10 , haven't made changes aside updating os to version 1703, since desktop has been rather odd, row furthest on left won't have icons without pushing aside other icons remove being in left row. not know how resolve this, have tried going 'desktop icon settings' , disabling  "allow themes change desktop icons" no avail.  can post screenshot? Windows / Windows 10 / Desktop, Start, & personalization / PC

How to restore to the original windows 10 start menu the way it is - Microsoft Community

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hi! need here i haven't turn on laptop around 2 weeks, start seems have expanded during period of time. i tried turn off start window thing seems isn't problem...  please! me need it's default style. thank you  julia.s system restore should fix problem. can launch rstrui.exe. Windows / Windows 10 / Desktop, Start, & personalization / PC

Is it possible to set a webpage as screensaver in Windows 10 (and - Microsoft Community

is possible set webpage screensaver in windows 7 windows 10 ??? i run webpage featuring slideshow or movie clips , maybe text marquee @ bottom, whenever monitor idle . . .  for im having few public touch monitors running windows (some 7, some10) set this: default screen webpage search function. when idle few minutes screensaver featuring slideshow upcoming events starts running. upon user activities on screen, default webpage search returns. slideshow running local folder, updating each , every screen burden. running slideshow on monitors cloud unsafe need stay logged in access cloud . . . any greatly appreciated  : ) hi, the windows 10 have standard screen saver settings under control panel, unless install 3rd party software have more options. can slideshow photos , choose location of these photos videos cannot played without other programs helping. this, suggest use our feedbac...

Window 10 Pro gone after 10.0.15063.250 update? - Microsoft Community

window 10 pro gone after 10.0.15063.250 update? hello anthony, to better assist you, tell more issue you're having windows 10 pro. screenshot of error message or whatnot narrow down might causing said issue. we forward response. regards. Windows / Windows 10 / Performance & system failures / PC

Windows 10 Desktop won't sleep when I select window, power and - Microsoft Community

my pc switches off 20 seconds powers have tried suggested in other posts going in power options , change media sharing allow sleep used command prompt power requests , came none areas of pc so have no idea why pc not go sleep mode??!! hi andrew, to issue windows 10 pc won't sleep, please refer helpful post of divya murugan clicking link: windows 10 computer doesn't not go sleep mode. let know result. regards. Windows / Windows 10 / Power on or off a device / PC

2 trustedinstaller.exe files on my W10 machine. - Microsoft Community

i have laptop running w10 home version 1703 build 15063.413.  due slow performance i've run multiple virus & rootkit scans. one of them flagging c:\windows\servicing\trustedinstaller.exe as possible rootkit. during further investigation discovered there are 2 trustedinstaller.exe files in system. 1 noted above, and in c:\windows\winsxs. in checking properties of each, the difference noticed 1 in winsxs has compatibility tab. 1 in servicing doesn't have tab. i question validity of 2 same named files. both ms files (no digital signature. both show ms copyright). , serve valid purpose? if not should remove ...\servicing one? thank you.  hello, trustedinstaller.exe process of windows modules installer service in windows 10. main function enable installation, removal, , modification of windows updates. check windows update under settings, , see if there pending updates may cause compute...

Bitlocker And USB KeyBoard - Microsoft Community

i have bitlocker installed on laptop running windows 10. the laptop key board broken , cannot type password bitlocker. bitlocker not recognise usb keyboard , there doesn't seem way of getting pop-up keyboard on screen. there way bet bitlocker recognise usb keyboard? i have ordered replacement lap top keyboard. Windows / Windows 10 / Security & privacy / PC

Gets locked out before unlocking PC using fingerprint. - Microsoft Community

split thread. for security cannot, it's hard coded loginui.exe process.  but can avoid mis-detections training finger again.  it won't remove old learned data, rather continue improving recognition faster , more reliable recognition in future. the problem have before attempt unlock.  system locks out already.  hoping increasing number of attempts, have opportunity login before locked. **comment split moderator due thread age** hi raymund, we know more concern. kindly answer questions below: is first time encountered issue fingerprint scanner? were there changes or updates prior issue? are getting error messages? can please provide screenshot of locked out screen before log in? for meantime, may refer support link below: you cannot log on computer using fingerprint reader . we forward response. Windows / ...

recovery - Microsoft Community

when go recovery asks password.  the 1 use microsoft account doesn't work.  says need system administrator, am.   home computer , i'm user. hi george, to better assist you, please clarify recovery option trying access, recovery factory settings or window recovery environment? we're looking forward response. Windows / Windows 10 / Security & privacy / PC

Custom desktop background that updates daily - Microsoft Community

i'd desktop background (and/or lock screen image -- whatever easiest/reasonably doable) display countdown, date i've specified. does such thing exist, or created easily? hi, we loved suggestion have a background countdown specified date. can consider suggestion future updates. give option, suggest use windows spotlight instead. kindly follow steps below configure it: open settings app. click on personalization click on lockscreen tab @ left panel. under background , select windows spotlight . under choose app show detailed status , select calendar app icon. note: please make sure logged in calendar app appointment s set. let know if have further assistance. Windows / Windows 10 / Desktop, Start, & personalization / PC

Desktop not working - Microsoft Community

on windows 10, desktop whole not show up. whenever try; minimizing/closing programs win + d win + m right clicking windows icon on left , selecting desktop it goes start menu or nothing @ all.   also, not able win+alt+rightarrowkey new desktop or add new desktop via task view @ all. programs cant restored or down.  any suggestions? Windows / Windows 10 / Desktop, Start, & personalization / PC

Photos app isn't working in windows 10 - Microsoft Community

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hi team, my photo app doesn't launch if initiate app desktop menu. opens few seconds , closes itself. however, when navigate pictures , open random pic, app launches , shows picture intended. later, if click on "view photos" app hangs , closes. hi noel, to isolate issue photo application, please provide following information: were there changes made on computer before issue came up? what troubleshooting steps have done far? furthermore, suggest run troubleshooter windows apps . let know how goes. Windows / Windows 10 / Desktop, Start, & personalization / PC

Start up pictures - Microsoft Community

used nice pictures on start  i scary picture of helmut suit of armor time have had computer compromised? hi, it looks lock screen background has been changed. but, there's nothing worry can change it. may set specific photo background, or can set slideshow of 1 of albums. to change settings liking, follow steps below: click start key, select settings . click personalization , lock screen . on background , set either windows spotlight , picture , or slideshow . let know if need further assistance. regards. Windows / Windows 10 / Desktop, Start, & personalization / PC

Win10 - Microsoft Community

i have problem win 10 when pressed right-click on desktop, mouse begins loading , nothing.  this configuration: core-i5 4460 3.20ghz gtx 1060 3gb 8 gb ram its starts when update win10 on last version! support! build? check version , build; right click start, click run, enter winver, hit enter Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 65bit BSOD "System Thread Exception Not Handled" - Microsoft Community

i did not install anything, maybe automatic update. left computer alone , found black screen when return back. i resterted , everytime fail "system thread exception not handled" without specified drive, "(xyz)" missing. i tried sfc scan , no problem found. also safe mode doesn't work. i tried boot log , there just microsoft (r) windows (r) version 10.0 (build 14393)  6 16 2017 23:56:07.486 bootlog_loaded \systemroot\system32\ntoskrnl.exe bootlog_loaded \systemroot\system32\hal.dll bootlog_loaded \systemroot\system32\kd.dll bootlog_loaded \systemroot\system32\mcupdate_genuineintel.dll bootlog_loaded \systemroot\system32\drivers\werkernel.sys i tried install new windows 10 on different disk , works, doesn't looks hw problem. memory dump / minidump not created. is there other way how fix it? hi, the system thread exception not handled error message appears w...

Windows 10 Explore.exe Frozen on Startup--Can't Do Anything! - Microsoft Community

without rhyme or reason, laptop froze 1 morning--just black screen. since nothing did unfrozen (i.e., control alt delete), pressed down power button force shut down. expected laptop reboot, unfreeze, , go working normally, mild irritation on whole thing. instead, i'm able login, explorer.exe freezes , non-responsive. absolutely nothing works--i can't access cmd.exe, start menu, task manager, absolutely nothing. right clicking nothing, , control alt delete nothing. after maybe 15 minutes, window pop saying application (i.e., explorer) nonresponsive, giving me option wait or end process. waiting results in same nonresponsive message after 15 minutes, , ending process takes me blank screen. control alt delete, windows button, nothing works on blank screen. repeated few times (force shut down, reboot, , login), , still same issue. then tried reboot safe mode. fortunately, 1 thing seems work login screen functional. i'm able restart or shut ...

Windows 10 - Installed app unavailable - Microsoft Community

original title : please computer telling me app installed when click on app says app not available check account or go the store.  can do? hi, what's exact error message? link might help:  http://winsupersite.com/windows-10/app-not-available-you-error-windows-10-anniversary-update Windows / Windows 10 / Performance & system failures / PC

Windows 10 randomly reboots - Microsoft Community

after shutting down pc cleanly,  on next start windows 10 (recently updated windows 8.1) randomly shut down.  today rebooted, on time blue screen , 2 other times randomly restarted when wasn't in room.  this seems happen everytime shut pc down , restart pc.  if leave on, seems ok.  the last time shut down pc 5 days ago.  the pc updated windows 10 around month ago , started doing this.  i have 3 mini dump files today, don't know how read them. thanks, p.  hi lady, for provide proper steps in resolving issue, gather more information: what build , version of windows 10? can send screenshot of error message? what troubleshooting steps have tried far? regards. Windows / Windows 10 / Performance & system failures / ...

Windows Ran Into A Problem - Microsoft Community

computer updated , restarted recently. when turn on computer goes blue screen saying windows has ran problem, bad system config displayed below it. no option resetting pc work, nor automatic repair, previous build, or startup repair. have no backups or restore points. of startup settings i've tried f4 , f9, yet neither of work. solutions please?  hi, a blue screen error can occur after installation of faulty hardware or in event of failure of installed hardware. further assist stop code received, suggest follow steps on link : article contains instructions on how troubleshoot blue screen problems in windows 10 . please let know how goes. Windows / Windows 10 / Performance & system failures / PC

W10 i7 Surface Book Sleep Disappeared from Shutdown Settings - Microsoft Community

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i've new i7 surface book, performance model. windows 10 pro came computer date.  in last few days i've noticed laptop "crashing" instead of going sleep when click either power button or close lid. because each time i'd have click power button, see boot "surface" text , wait few seconds hello screen show up. looking through power settings, such when power button pressed, saw sleep had disappeared drop downs, , there no sleep option. see following image, as can see combo boxes have nothing selected. sleep option disappeared. clicking "change settings unavailable," doesn't show sleep option either. any idea how back? hello chuck, may know if there error messages appear when attempt click power button further isolate issue. we suggest check if there updates waiting installed on new device. here's how check updates: select start button, go...

A way to use multiple themes at once? - Microsoft Community

wondering if there way either combine multiple themes 1 , able use them @ once or if there way manually take photos out of theme , insert them new theme. of previous articles on themes have been no far. hi, we suggest try method: download , install themes want include in custom theme. create folder store custom theme. navigate to  c:\users\[your user name]\appdata\local\microsoft\windows\themes (or can copy , paste: %userprofile%\appdata\local\microsoft\windows\themes ). within each theme folder, there should subfolder named desktopbackground contains individual images. copy these custom theme folder. go settings > personalization > background . make sure background is set slideshow . under choose albums slideshow , click  on browse , navigate custom theme folder, , select it. let know how goes. Windows / Windows 10 ...

Pressing Ctrl alt delete gets me a grayscale options screen since the - Microsoft Community

how change blue?  looked around in colors options , couldn't find it.  there way change back?  in advance. changed color , fixed problem.  thanks! Windows / Windows 10 / Desktop, Start, & personalization / PC

windows 10 - Microsoft Community

my experience of unboxing windows 10 pc has been worst ive ever had.... (7 pcs going dos.) ive downloaded exe. files,turned off firewall, run them administrator, waited and nothing happens. what wrong? brand new fresh pc . these exe files? Windows / Windows 10 / Performance & system failures / PC

Windows 10 crashing....New Laptop - Microsoft Community

bought new hp laptop in november , have had nothing issues windows crashing , restarting computer in middle of work.   have ran system checks , find nothing.  if system blue screening (bsod) may have memory.dmp file in windows folder or dated .dmp file in windows\minidump folder. if do, place on onedrive , give link. Windows / Windows 10 / Performance & system failures / PC

windows 10 version 1703 - Microsoft Community

windows 10 version 1703 dism /online /cleanup-image /restorehealth fails "the source files not found." is error because new version , build  dism /online /cleanup-image /scanhealth comes component store repairable hello josephrandazzo, yes, dism /restorehealth command in 1703 broken...."can't find source files".  awaiting repair of ms... they aware of it .  may 2017 patch tuesday did not repair issue...currently @ os build 15063.296   may have wait june 2017 patch tuesday, addressed.   but helps knowing ms aware of problem. wayne  Windows / Windows 10 / Performance & system failures / PC

Windows Creator BITS Missing - Microsoft Community

an offcat  outlook scan tells me bits service not running.  regedit hkey_local_machine\software\policies\microsoft\windows\bits shows single default entry (reg_sz, value not set).  need download bits and, if so, where? regards hi julian, background intelligent transfer service ( bits ) transfers files between client , server , provides information related transfers. know more issue you're encountering the bits . kindly answer following: have made changes on computer prior issue? what troubleshooting steps you've done far? in meantime, can refer these steps check if bits enabled on computer: type services on search box desktop. select services . right click background intelligent transfer service , select start . let know how goes , we'll assist further if needed. Windows / Windows 10 / ...

windows defragmentation - Microsoft Community

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is normal 55 pass (still going on) hi, thank providing screenshot.  depending on hard drive space , data available, disk defragmentation can take long time. looking @ screenshot provided, having more 3 hard disk drives, normal take hours. regards. Windows / Windows 10 / Performance & system failures / PC

Power options - SSD settings - Microsoft Community

hello, please me setting ssd 120gb windows 10 pro 64 bit. i want setting "never stop" in power options. how can that? thank me go control panel - power options select current power plan , click 'change plan settings' click 'change advanced plan settings the top setting - hard drive - 'turn off hard disk after' set both battery , plugged in 0 (this never stop!) Windows / Windows 10 / Power on or off a device / PC

Unexpected PC wake up - Microsoft Community

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noticed after proper shut down of windows 10 desktop pc when turn  on pc don't have touch power button on cpu instead press entre once on keyboard wakes up. know happens when keep pc on sleep/hibernate why happening after proper shutdown? build 15063.413 you claimed keyboard triggers power whole computer. support claim, we'd know following: changes you've made prior concern. the version of windows. know version of windows using, press windows + r open run window, type winver , press enter . your pc system specifications. know pc specs, follow steps below: press windows + s open search box . type about click it. send screenshot. for more info windows 10 specs, visit link . complete details of make , model of computer. the screenshot of advance power options. navigate it, following steps below: press windows + s open search box . type power options , click it. click change plan settin...

Windows 10 not restarting properly. - Microsoft Community

dear microsoft community. i running computer have upgraded windows 10 pro. boots fine. however, not restart , happens logo of windows appears , after 1 second circles start revolving , takes bit longer start windows. after logo disappears, screen flashes bit , the dots again show . after that, welcome screen appears. boots time during restart 30 seconds while takes 22 seconds start computer normally . during normal boot, dots start revolving logo appears. appreciate helps. thanking everyone  in anticipation. wishing happy , prosperous new year (2017) please provide more information cause of problem may diagnosed.   please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.   please provide copy of system informa...

Can't log in to safe mode - Microsoft Community

i encountered issue gpu, , found solution involved rebooting safe mode. did so, i've done that, cannot log in. reset password, networking enabled not connected, depite cat6 cable being plugged power line converter always, , indicates strong connection.  i have tried dozens of passwords. none working. solution, example using command prompt, useless since need password too.  this pc (alienware) secondhand gift, , updated windows 10 7, have no disk or drive reset password or anything. i'm becoming quite frustrated.. have bricked computer? do?? hi melissa, if you're having issues logging safe mode, recommend trying suggestions posted vanessa sohtun in thread . quite few people found suggestions helpful. let know if worked out you. Windows / Windows 10 / Security & privacy /...

Is there any way to change the user folder windows 10? - Microsoft Community

i have got computer, , realized company named user folder administrator account 'valued customer'.  i create new administrator account etc., bit annoying i've spent hour or 2 configuring things. i can see being bit of problem down line when using command prompt etc., , know if there easy fix. ***post moved moderator appropriate forum category.*** no there no way rename user folder in windows 10, bug in windows 10, if change user account name, folder not renamed. way suggest , create new user account , copy files on user , delete old user account. Windows / Windows 10 / Security & privacy / PC

Logging into Windows 10 with Office 365 Account - Microsoft Community

wiped computer @ work , reinstalled windows 10. first time, utilized sign work option set computer office 365 user.  for a local account, able set user user , not administrator machine. not sure how achieve when logging computer office 365 account.  i work small local charity , can provide appreciated. hi, it seems you're having challenges setting login credentials on windows 10 computer. better assist concern, know if other users have tried log in computer using office 365 credentials. if yes, happened? can check article learn how share office 365 subscription. kindly tell more details concern give more accurate solutions. keep posted , we'll willing provide further assistance. Windows / Windows 10 / Security & privacy / PC

desk top icons - Microsoft Community

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try , understand friend......when in m turn on laptop and  then  password. when screen comes background picture there   there 20 little icons or symbols of site yahoo  or facebook  or weather   have several  small ones including recycle bin.  should understand now.  icons   on bottom of laptop front screen. on bottom 1/4 inch apart.  well  though 2 boxes unchecked  not allowed move them there. go close... go right row set for.   issue still persists , hate it. me fix put icons bottom. right click desktop>view.are these highlighted options checked? Windows / Windows 10 / Desktop, Start, & personalization / PC

Start menu-Windows 10 - Microsoft Community

my start icon , logo key windows no longer function.  can't start menu? happened recently hi fred, it seems cause of issue related updates or programs installed on pc. ask questions know best possible resolution offer: did make changes on pc before issue started? have tried restarting pc in safe mode networking start windows in basic state, using limited set of files , drivers? have tried performing clean boot start windows using minimal set of drivers , startup programs? helps eliminate software conflicts occur when install program or update or when run program in windows. have tried running system file checker tool repair missing or corrupted system files? what troubleshooting steps have done on end? regards. Windows / Windows 10 / Desktop, Start, & personalization ...

Task bar still showing when video goes Full screen - Microsoft Community

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i have laptop , desktop both running windows 10 64 bit. task bar settings on both machines same. up until recently, every time went full screen when playing video on both machines, task bar remained hidden however, since 2 days ago, every time go full screen on laptop, task bar remains on top. desktop still hides task bar. screen shot below shows task bar obscuring subtitles: the event occurred 2 days ago windows update on laptop caused reboot automatically (this real real pain separate issue).  the desktop installed 1 of scheduled updates.  as above, settings task bar both machines same , not sure why task bar remains visible on laptop when playing full screen videos. i suppose uninstall recent windows updates , see if helps identify culprit.  apart this, 1 else have other ideas?  thanks yes, uninstall updates date in windows update settings installed updates. ...

Windows 10 Clock has changed font color to match taskbar. How do I - Microsoft Community

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the color of clock matches changes taskbar. i tried turn off , on, no avail. how can clock show again? thanks, hi jenna, issue might have been caused corrupted user profile or due software conflict. assist better, kindly provide more details answering following questions: when did start encountering issue? have made changes on computer prior issue? can provide screenshot of clock on taskbar? meanwhile, can disable small taskbar buttons in settings. this, follow these steps: go settings . select personalization . choose taskbar . under taskbar, disable use small taskbar buttons . if issue persists, suggest created new user account. check if issue due corrupted user profile. instructions, refer article . should need further assistance, feel free us. Windows / Windows 10 / ...

Windows 10 Creators Update - Microsoft Community

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os name: microsoft windows 10 home version: 10.0.15063 build 15063 problem: recently updated windows creators edition version/update windows 10(i don't totally regret it, miss clock. read more understand). after updated noticed clock display @ bottom right on main monitor turned black. cannot read time on main monitor(see screenshot named "clock" below). noticed thin gray line around of windows menus. see screenshot named "example 1" , "example 2" below. not entirely sure how fix this, have ideas? can help. if further explanation needed, let me know. thank you clock image below example 1 image below example 2 image below clock seems fine, large taskbar icons. when using small taskbar icons, issue occurs. Windows / Windows 10 / Desktop, Start, & personaliz...

Stop Code: SYSTEM THREAD EXCEPTION NOT HANDLED - Microsoft Community

i'm seeing message every time boot windows.  you pc ran problem , needs restart.  stop code: system thread exception not handled what failed: rtsuvc.sys it may @ minidump files blue screen crashes. can zip minidump files in c:\windows\minidump folder , make available (provide link) via public folder on onedrive or similar site? here's link on using onedrive:: http://windows.microsoft.com/en-ca/onedrive/share-file-folder if have problems zipping minidump files copy minidump files location such folder on desktop also, not have zip minidump files, can upload them 1 @ time. Windows / Windows 10 / Power on or off a device / PC

Windows 10 Password question - Microsoft Community

i running windows 10 ver 1607. have been running several months. has changed via update or operator error. when boot system now. message "we unable connect right now. please check network , try again later" box [  ok  ]. when click on ok screen " showing e-mail filled in, area type password, , in bottom left typical sign in logos wife, self , new gary lee new logo (a circle on top, of upside down u)  i think man/woman, head w/feet. if wain minute disappear , normal/previous sign on appear?  i can send screen shots if help.  i know going on , if have done wrong.  i may not have chosen right topic. thank you, gary lee hello gary, to better assist you, can please send screenshots of error message you're getting? regards. Windows / Windows 10 / Power on or off a devi...